Privacy Policy
This is the privacy policy ("Privacy Policy") of Moët Hennessy Diageo Hong Kong Limited, whose registered office is at 15/F, Dorset House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong. For the purpose of this policy the words ("we"/ "us" / "our") is in reference to Moët Hennessy Diageo Hong Kong Limited.
We are committed to safeguarding the privacy of our customers. This Privacy Policy sets out how we will collect your personal data in the course of our marketing, promotional or media events, and how we will use and transfer your personal data.
We will only collect and use your personal data in accordance with the sections below upon your consent to this Privacy Policy.
Mandatory information is identified by an asterisk or other clear indication on the relevant document on which you will provide your personal data. If these fields are not completed, we are unable to address your query and/or to provide the services requested.
We are committed to safeguarding the privacy of our customers. This Privacy Policy sets out how we will collect your personal data in the course of our marketing, promotional or media events, and how we will use and transfer your personal data.
We will only collect and use your personal data in accordance with the sections below upon your consent to this Privacy Policy.
What information do we collect?
We may collect, store and use the following kinds of personal data:
- information that you provide to contact us or to register for our event (including your name, phone number, email address, payment information and information which are required for our delivery of personalized services to you at your request). Please note if you are entering details on behalf of others you must receive their prior consent;
- information about the transactions you undertake including details of payment cards used, and any information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback; and
- any other personal data that you send to us.
Mandatory information is identified by an asterisk or other clear indication on the relevant document on which you will provide your personal data. If these fields are not completed, we are unable to address your query and/or to provide the services requested.
How do you use my Personal data?
- We will use your personal data to:
- provide the products and services you have ordered, process payments, communicate with you about your orders and generally to maintain your accounts with us; and
- to manage our relationship with you, to provide and personalize our service and communications, including for customer segmentation and profiling, for marketing and communication initiatives and to conduct marketing research, statistical and trend analysis;
- In addition to the purposes noted above, we will use your email address to send you updates, news and other special offers relating to our products and services that we think may be of interest to you. We will not use or share your personal data for such direct marketing purposes unless we have received your consent.
- In addition, we may disclose your personal data:
- to the extent that we are required to do so by law;
- in order to establish, exercise or defend our legal rights; and
- to the purchaser, or prospective purchaser of any business or asset which we are, or are contemplating selling.
What about TRANSFER TO THIRD PARTIES?
We may disclose your personal data to other Moët Hennessy group companies and any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this Privacy Policy (see 'How do you use my Personal Data Information?'). The other group companies, agents, suppliers or subcontractors are located in France or China. How secure is the data that you keep about me?
- We will take technical and organisation precautions to prevent the loss, misuse or alteration of your personal data.
- All electronic transactions you make to or receive from us will be encrypted using Secure Sockets Layer (SSL) technology, which encrypts information.
Policy Amendments
- We may update this Privacy Policy from time to time by sending you the updated version. You should check the updated terms to ensure you are happy with any changes.
- Your account manager will also notify you of changes to our Privacy Policy by email.
What information can I access?
- You may request copies and details of personal data we hold about you at any time. Provision of such information may be subject to the payment of a reasonable administration fee.
- Please contact your account manager or contact us at salesinfo@mhdhk.com or write to us at Moët Hennessy Diageo Hong Kong Limited, whose registered office is at 15/F, Dorset House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong if you would like to access your data.
Updating Information about myself
- Please let us know if the personal data which we hold about you needs to be corrected or updated by contacting your account manager or Moët Hennessy Diageo Hong Kong Limited, at the address below. Should you have any questions or complaints about this Privacy Policy or our treatment of your personal data or wish to opt out from any marketing communications, please contact your account manager or write to us by email to salesinfo@mhdhk.com or by post to 15/F, Dorset House, Taikoo Place, 979 Kings Road, Quarry Bay, Hong Kong . We will take reasonable steps to remedy any issues resulting from our failure to comply with our privacy obligations.